Contact us

Get In Touch

We would love to hear from you! Whether you have a question about a product, need help with an order, or just want to say hello — we are here to help.

Email: support@tomnovelty.com
Response Time: We typically respond within 24-48 hours.

You can also reach us through the contact form below.

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Get in touch

We're available 24/7 to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within 24 hours.

Where are we?

Although most of our trade is online via our website, we do have three outlets across the US to make returns that bit easier for you.

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  • WELL TRUSTED
    Over 100k customers
  • SUPER FAST
    With Express delivery
  • EXPERT HELP
    Seven days a week
  • BEST PRICES
    Unbeatable value